Nomi Beach Health

Privacy Policy & Terms of Service

Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy describes NoMi Beach Health (“we,” “us,” or “our”) collects, uses, and protects your personal information, including information collected through SMS text messaging.

  1. Information Collection, Use, and Sharing

We are the sole owners of the information collected on this website and via SMS. We may collect, store, and use the following kinds of personal information:

  • Information about your computer and your visits to our website (including IP address, browser type, operating system, referral source, pages viewed, and navigation).
  • Information relating to transactions or appointment scheduling on our website or via SMS.
  • Information you provide when registering with us, subscribing to services, or contacting us via website forms or SMS.
  • Any other information you choose to send us.

SMS Communications:
If you opt in, we may send you SMS messages, including appointment reminders and promotional offers. Your consent is required prior to receiving SMS communications, and you may opt out at any time by replying “STOP.”

Sharing:
We do not sell your personal information. We may share information only as necessary with trusted third-party service providers (e.g., SMS delivery platforms) to facilitate appointment reminders or promotions. These parties are not allowed to use your information for any purpose except as necessary to provide these services.

  1. Your Choices and Rights

You may opt out of SMS communications or other contacts from us at any time by following the opt-out instructions in our messages or by contacting us at the email provided on our website.

You can also:

  • Request to see what data we have about you.
  • Request changes/corrections to your data.
  • Request deletion of your data.
  • Express concerns about our use of your information.

  1. Security

We take reasonable technical and organizational precautions to protect your information, including secure storage and restricted access to personal data.

  1. Cookies

Our website uses cookies to enhance user experience. By using our website, you consent to our use of cookies in accordance with this policy.

  1. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

  1. Changes to This Policy

We may update this Privacy Policy. Any changes will be posted on this page, with the updated effective date.

  1. Contact

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at the support@nomiclinic.com

Terms of Service: SMS Messaging

  1. SMS Message Types

By opting in, you consent to receive SMS text messages from NoMi Beach Health for the following purposes:

  • Appointment reminders (e.g., confirmations, rescheduling, cancellations).
  • Promotional messages (e.g., special offers, announcements).

  1. Consumer Consent and Opt-In

You will only receive SMS messages if you have provided express consent, either through our website, during registration, or by texting a keyword to our designated number.

  • Sample Opt-In Language:
    “By providing your mobile number, you agree to receive appointment and promotional text messages from NoMi Beach Health. Message & data rates may apply. Reply STOP to opt out.”

  1. Opt-Out and Revoking Consent

You may opt out of SMS messages at any time by replying “STOP” to any message you receive. For additional help, reply “HELP” or contact us via our website.

  1. Message Frequency

Message frequency will vary based on your appointments and participation in promotions, but you can expect no more than [X] promotional messages per month.

  1. Message and Data Rates

Standard message and data rates may apply to SMS messages sent or received, as determined by your mobile carrier.

  1. Content Standards

All SMS content will comply with federal and industry guidelines. NoMi Beach Health does not send or permit messages related to:

  • Sexually explicit material
  • Hate speech or violence
  • Alcohol (unless age-gated and with explicit consent)
  • Firearms or weapons
  • Tobacco products
  • Controlled substances (including cannabis/CBD)

  1. Dispute Resolution

If you have concerns or disputes regarding our SMS services, please contact us first via our website. We aim to resolve issues amicably; unresolved matters may be escalated as described in our general dispute resolution procedures.

  1. Changes to Terms

We may update these Terms of Service at any time. Changes will be effective upon posting to our website.

  1. Contact

For questions or help regarding SMS messaging, please contact us at the information provided above.

  1. How to File a Complaint

If you believe you have received SMS messages from NoMi Beach Health in error, or if you have a complaint regarding our SMS messaging practices, please contact us immediately at support@nomiclinic.com or call 786-744-5152.

We take your concerns seriously and will promptly investigate any complaint regarding our SMS communications. If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authorities.

Terms of Service: Email Communications

  1. Types of Emails

By providing your email address to NoMi Beach Health, you consent to receive emails related to:

  • Appointment reminders and confirmations
  • Practice updates and important notifications
  • Promotional offers and newsletters (if you opt in)

  1. Consent and Opt-In

You will only receive promotional or marketing emails from NoMi Beach Health if you have provided express consent, either by checking an opt-in box on our website, registering for our services, or requesting to join our mailing list.

  1. Opt-Out and Unsubscribe

You may opt out of marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any promotional email, or by contacting us at the email provided on our website. Transactional or service-related emails (such as appointment reminders or important account updates) may still be sent even if you opt out of marketing communications.

  1. Message Frequency

The number of marketing emails you receive will be limited and will not exceed [X] emails per month. Transactional emails are sent as needed for your appointments and care.

  1. Privacy and Security

We respect your privacy and are committed to protecting your personal information. Your email address will not be sold or shared with third parties except as necessary to provide our services (e.g., email service providers acting on our behalf). All emails will comply with our Privacy Policy and applicable data protection laws.

  1. Content Standards

Emails sent by NoMi Beach Health will never contain or promote content related to:

  • Sexually explicit material
  • Hate speech or violence
  • Alcohol (unless age-gated and with explicit consent)
  • Firearms or weapons
  • Tobacco products
  • Controlled substances (including cannabis/CBD)

  1. Contact Information

If you have any questions, concerns, or complaints regarding our email communications, please contact us at support@nomiclinic.com or call 786-744-5152. We will address your inquiry promptly.

  1. Changes to Terms

We may update these Email Terms of Service at any time. Changes will be effective upon posting to our website.

  1. How to File a Complaint

If you believe you have received SMS messages from NoMi Beach Health in error, or if you have a complaint regarding our SMS messaging practices, please contact us immediately at support@nomiclinic.com or call 786-744-5152.

We take your concerns seriously and will promptly investigate any complaint regarding our SMS communications. If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authorities.

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