Notice Requirement: Cancel or reschedule your appointment with at least 48 hours notice to avoid a fee.

CANCELLATION POLICY

NoMi Beach Health, NoMi Men’s Health, and NoMi Clinic adhere to a 48-hour cancellation policy. We kindly ask that you reschedule or cancel at least 48 hours in advance. No shows, cancellations or rescheduling less than 48 hours before any appointment will incur a charge. See below for details.

A credit card is required to reserve an appointment.

How to Cancel/Reschedule: Use our online scheduler to cancel or reschedule up to 48 hours before your appointment time.

Late Cancellation Fee:

• A general late cancellation fee of $250.
• For Patients on packages, you forfeit the session of your package.
• No-Show Fee: Full price of the service(s) scheduled or loss of a session of your package.
• Late Arrival: Arriving more than 10 minutes late may result in rescheduling and a late cancellation fee to avoid disrupting the appointments of other clients.

Deposit(s):

• Are Non-refundable. Late cancellations, no-shows, or rescheduling more than once results in the loss of the non-refundable deposit.
• North Miami Beach/Aventura – 48 hours required to reschedule to maintain your deposit.

Communication:

• Confirmation/reminder emails and texts are sent 3 days before the appointment.
• Opting out of communications makes it your responsibility to remember and confirm your appointment times.
• Urgent Changes: Contact us ASAP by texting/calling 786-744-5152 if you can’t make your appointment. DMs and emails are not accepted for cancellations.

Pattern of Cancellations/No-Shows: Repeat offenders may be required to provide a full deposit before booking future appointments; this is managed on a case-by-case basis.

Effective 1/1/2025